Frequently Asked Questions
Our motto is to provide beauty services at lay-man pricing & make it affordable for everyone.
It varies between individuals depending on hair type and condition and also on skin condition, but it’s necessary to have the treatment between 6 and 18 times.
Come for our free consultation and we can better assess your time period based on your skin and hair conditions.
Each customer is entitled to a free cancellation if she/he cancels 2 days or more in advance.
1-day before cancellation will be subjected to a $10 cancellation fee.
We recommend that customers inform our staff at least 3 days in advance regarding any change in schedule.
Same-day cancellation will be subjected to a one session forfeit.
All other additional cancellation penalties or forfeits on signed contracts apply. Please check with your consultant if you are unsure of your Terms & Conditions.
Updated: March 2017
Please refer to your package terms and conditions with regards to plan/package termination. Customers who signed up for monthly total-body hair removal are required to render a termination notice by the end of the month prior to termination and follow the termination procedure.
Datsumo Labo offers ala-carte sessions & two plan types: a monthly plan (subscription based) and a package plan (one-time payment for sessions), both of which provide great savings for our customers.
Customers can choose according to their preferred financial arrangement.
Yes, you may! A fee of $5 is applicable for requesting staff members. A portion of this money also goes back to them as personal tips.
Yes, you can transfer to another branch with a transfer fee of $10 per transfer. Please inform any of our staff or call-center if you wish to do so.
We accept the following payments for all branches:
- – Visa/Mastercard
- – AMEX
- – NETS
- – Paynow
- – Grabpay
- – Shopee Pay (Coming Soon)
Please note that we do no accept cash payments