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Frequently Asked Questions

Our motto is to provide beauty services at lay-man pricing & make it affordable for everyone.

It varies between individuals depending on hair type and condition and also on skin condition, but it’s necessary to have the treatment between 6 and 18 times.

Come for our free consultation and we can better assess your time period based on your skin and hair conditions.

Each customer is entitled to a free cancellation if she/he cancels 2 days or more in advance.

1-day before cancellation will be subjected to a $10 cancellation fee.
We recommend that customers inform our staff  at least 3 days in advance regarding any change in schedule.

Same-day cancellation will be subjected to a one session forfeit. 

All other additional cancellation penalties or forfeits on signed contracts apply. Please check with your consultant if you are unsure of your Terms & Conditions.

Updated: March 2017

Please refer to your package terms and conditions with regards to plan/package termination. Customers who signed up for monthly total-body hair removal are required to render a termination notice by the end of the month prior to termination and follow the termination procedure.

Datsumo Labo offers ala-carte sessions & two plan types: a monthly plan (subscription based) and a package plan (one-time payment for sessions), both of which provide great savings for our customers.

Customers can choose according to their preferred financial arrangement.

Yes, you may! A fee of $5 is applicable for requesting staff members. A portion of this money also goes back to them as personal tips.

 

Yes, you can transfer to another branch with a transfer fee of $10 per transfer. Please inform any of our staff or call-center if you wish to do so.

We accept the following payments for all branches:

  • – Visa/Mastercard
  • – AMEX
  • – NETS
  • – Paynow
  • – Grabpay
  • – Shopee Pay (Coming Soon)

 

Please note that we do no accept cash payments