Frequently Asked Questions

Let’s say you purchase 1,000 pencils at 80 yen each. In that case, the total cost is 80,000 yen. However, if the price per pencil is 8 yen and you purchase 1,000, the total cost is 8,000 yen, so you save 72,000 yen.

By assessing the reasonableness of the purchase price for all necessary items and trimming the cost even by 1 yen for each one of over frills, Datsumo Labo continues to provide our services for the lowest price.

Our motto is to provide beauty services at lay-man pricing & make it affordable for everyone.

It varies between individuals depending on hair type and condition and also on skin condition, but it’s necessary to have the treatment between 6 and 18 times.

Come for our free consultation and we can better assess your time period based on your skin and hair conditions.

Each customer is entitled to a free cancellation if she/he cancels 2 days or more in advance.

1-day before cancellation will be subjected to a $10 cancellation fee.
We recommend that customers inform our staff  at least 3 days in advance regarding any change in schedule.

Same-day cancellation will be subjected to a one session forfeit. 

All other additional cancellation penalties or forfeits on signed contracts apply. Please check with your consultant if you are unsure of your Terms & Conditions.

Updated: March 2017

Please refer to your package terms and conditions with regards to plan/package termination. Customers who signed up for monthly total-body hair removal are required to render a termination notice by the end of the month prior to termination and follow the termination procedure.

Datsumo Labo offers ala-carte sessions & two plan types: a monthly plan (subscription based) and a package plan (one-time payment for sessions), both of which provide great savings for our customers.

Customers can choose according to their preferred financial arrangement.

Yes, you may! A fee of $5 is applicable for requesting staff members. A portion of this money also goes back to them as personal tips.

 

Yes, you can transfer to another branch with a transfer fee of $10 per transfer. Please inform any of our staff or call-center if you wish to do so.

We accept the following payments for all branches:

  • – Visa/Mastercard
  • – AMEX
  • – NETS
  • – Paynow
  • – Grabpay
  • – Shopee Pay (Coming Soon)

 

Please note that we do no accept cash payments